Reviews

Beautiful facilities inside and out.......fast service......started work at scheduled appointment time.....finished work quickly

5 Mazur's Total Automotive - Pinckney

Great experience all the way around! My service advisor Dave was upfront, honest, positive, and extremely helpful. Mazur’s price also beat every other service facility I called for my repair. They lived up to their slogan of honest hometown auto service!

5 Mazur's Total Automotive - Pinckney

Very friendly staff with an incredibly waiting room. I’ve had an oil change and tire fixed here and it couldn’t have been a better experience. Highly recommend this place!

5 Mazur's Total Automotive - Pinckney

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5 Mazur's Total Automotive - Pinckney

Thanks again for the expert check up and maintenance on my vehicle. Best of all , thanks for finding the locking lug nut key and putting the original lugs back on...you guys are the best.

5 Mazur's Total Automotive - Pinckney

Friendly, low-key service. Shared helpful information without doing hard sell. Nice waiting area with new furnishings. They did the work I asked - car is running better! Would definitely come back.

5 Mazur's Total Automotive - Pinckney

Loved the waiting area. Awesome tv and snacks. Very comfortable and new. The only negative is the waiting area really really smells like the garage. I know you can’t totally get away from that at garages but it seems more than what I’ve experienced at other places.

4 Mazur's Total Automotive - Pinckney

Outstanding service and personable staff. Always fair and accurate estimates and prices. Only shop we'll patronize.

5 Mazur's Total Automotive - Pinckney

I was a little frustrated with the service on my vehicle which is a first for your shop. First I was expected to give an “OK” to proceed with nothing in writing of the repairs, just a total amount which was over $1,000. What I did receive on the repairs was really lite especially when I was trying to see if the issue was covered under warranty since Audi had issues with the reported component. When the parts were received you it found they weren’t the parts that were actually damaged. There was a communication error between the technician and the person who wrote up the quote. The cost was more and they had to order parts which more time to get. Had it not been for previous work that you’ve done for us I would really question what was going on at the shop and not returning. Not sure how I feel about taking my cars there for any repair in the future.

4 Mazur's Total Automotive - Pinckney

The guys are always nice when you drop off and pick up your car. The new waiting room is great too, you feel comfortable while waiting.

5 Mazur's Total Automotive - Pinckney
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