My wife and I have been customers for many years, and will continue as customers because Mazur provides things we don't find in other auto repair shops. 1) Information. They explain the car's systems and what is/needs repairing. The good explanations we receive allow us to make the choices about what we get repaired, and alternatives. 2) Quality. When they fix something, it stays fixed. Several times we have brought one of our 5 cars to the dealership, and had to return because the dealership didn't fix it. The guys at Mazur find the issue and take care of it. 3) Honesty. Once I had the exhaust manifold on a 2013 Nissan Frontier break. I brought it over, expecting to pay the $1300 to have it fixed, but Dave let me know that the factory drivetrain warranty from Nissan would cover this (I thought it was expired). Damn! Yup, dealership covered it 100%, and Mazur saved me $1300. I just really doubt I would have been told that at some other places I've been to. 4) The Extra Mile. So many times I've been here I have experienced their concern for the best way to safely maintain my vehicles. I feel like they consult with me on my maintenance plans, and I'm not getting the hard sell. I used to own a 1997 AMGeneral Hummer, that I maintained at a dealership in Novi, that took over all the Hummer obligations From Detroit Hummer when they went out of business in 2007. One day in 2017 I was informed that the dealership was no longer servicing these trucks. The guys at Mazur took it on, and did major (MAJOR) suspension replacements for me, along with diesel fuel injection work. And through all this, they worked with a specialty Hummer parts supplier to have me buy the necessary parts directly. This arrangement saved me $1500 on parts (Hummers are expensive to maintain). Just awesome service.
I highly recommend Mazur, and only go to the dealership for warranty repairs. Mazur does all my maintenance on our fleet (vehicles spanning 1972 through brand new, foreign and domestic).